At Argos, we take great pride in the craftsmanship of our timepieces and are committed to providing you with reliable after-sales support. To ensure transparency, please find below the details of our service and warranty terms:
1. Warranty Coverage
• Lifetime Warranty Watches: All movement-related issues will be serviced free of cost. After the first year of ownership, a nominal one-way logistics charge will apply.
• One-Year Warranty Watches: Both servicing and logistics are free of cost within the first year of ownership. After one year, standard servicing and logistics charges will apply.
2. Parts & Repairs
• Any damage or breakage to external parts (such as crystal, case, crown, bracelet, strap, or clasp) is not covered under warranty.
• In such cases, repair or replacement charges will apply, depending on the extent of damage.
3. Packaging & Transit
• Customers are required to send their watch in its original box or secure protective packaging to ensure safe transit.
• The same box will be used to return the watch after servicing.
• Please note that Argos cannot be held responsible for any transit damage caused due to inadequate or improper packaging.
